Management Information System (MIS) Practice Exam

E-filing is classified as which type of tool?

1. Government-to-citizen

2. Consumer-to-consumer

3. Government-to-government

4. Business-to-business

The correct answer is: Government-to-citizen

E-filing falls under the category of government-to-citizen tools because it facilitates the submission of documents and forms directly from citizens to government agencies through electronic means. This process enhances efficiency and accessibility, allowing individuals to file taxes, permits, and other government-related applications online without the need for physical paperwork or in-person visits. In this context, e-filing serves to streamline interactions between the government and the public, providing a convenient platform for citizens to engage with government services. This distinguishes it from other classifications such as consumer-to-consumer, where transactions occur between private individuals, or government-to-government, which involves inter-agency communication at the governmental level. Similarly, business-to-business focuses on transactions or communications between commercial entities rather than involving individual citizens directly.