Management Information System (MIS) Practice Exam

Which of the following is an example of mobile commerce (m-commerce)?

1. E-auctions

2. E-tailing

3. E911

4. E-filing

The correct answer is: E911

Mobile commerce, or m-commerce, refers to the process of buying and selling goods and services through mobile devices such as smartphones and tablets. Among the options provided, E911 is the correct answer as it represents a mobile service that enables emergency calls to be made from mobile phones, which utilizes location data to connect callers to the appropriate emergency services. This function is critical in mobile communication and exemplifies how mobile technology facilitates transactions and services, even though it is not traditional commerce. In contrast, the other options refer to different forms of electronic commerce but not specifically tied to mobile devices: - E-auctions are typically online auctions accessible via various devices but do not specifically emphasize mobile use. - E-tailing, or electronic retailing, involves shopping online, which can be done via computers as well as mobile devices, but the term is not explicitly focused on mobile transactions. - E-filing is the electronic submission of forms or documents, often for taxes or legal purposes, which is primarily conducted through computers. The reason E911 is highlighted as the example of m-commerce is due to its reliance on mobile technology to provide a critical service, intertwining commerce, technology, and user location, thus representing an application of mobile technology in a transactional context.